At Carter Orthodontics, we’re always looking for ways to make your orthodontic journey easier and more convenient. That’s why we’re excited to introduce our **brand-new Virtual Assistant** – available to help you anytime, day or night!
What Is Our Virtual Assistant?
Our Virtual Assistant is an AI-powered helper designed to answer your questions, schedule appointments, and provide support whenever you need it. Whether you’re calling during office hours or late at night, our Virtual Assistant is here to make sure you get the help you need – fast!
How Does It Work?
It’s simple! Here’s what happens when you reach out:
Step 1: Call (866) 587-5277
When you contact Carter Orthodontics, our Virtual Assistant will greet you with a friendly hello and ask how we can help.
Step 2: Tell Us What You Need
Let our assistant know if you’re a new or existing patient, and share what you’re calling about – whether it’s scheduling an appointment, asking about treatment options, or handling an urgent concern.
Step 3: Quick & Easy Scheduling
Need an appointment? Our assistant will collect your information (name, phone, email, preferred date/time, and location) and our team will confirm your appointment shortly.
Step 4: Emergency Support
If you have an urgent issue – like a broken bracket, lost retainer, or severe pain – our assistant will gather your information and send you a secure link to upload photos. Our team will review them and contact you right away with next steps.
Step 5: Get Answers Instantly
Have questions about braces, aligners, costs, or treatment? Our assistant has all the answers! From how long treatment takes to payment options, we’ve got you covered.
Key Features
✅ 24/7 Availability – Get help anytime, even outside office hours
✅ Fast Appointment Scheduling – Book your visit in minutes without waiting on hold
✅ Emergency Support – Upload photos for urgent cases and get prompt assistance
✅ Instant Answers – Get information about braces, aligners, pricing, and more
✅ Multiple Locations – Choose from our Augusta, North Augusta, or Aiken offices
✅ New & Existing Patients – Whether you’re just starting or already part of our family, we’re here for you
✅ Human Touch – While our assistant is AI-powered, it’s designed to be warm, friendly, and helpful – just like our team!
What Can Our Virtual Assistant Help With?
For New Patients:
– Schedule your free consultation
– Learn about braces vs. aligners
– Get pricing and payment plan information
– Choose the office location closest to you
– Ask about our Forever Aligned Club membership
For Existing Patients:
– Reschedule appointments
– Handle emergencies (broken brackets, poking wires, lost retainers)
– Get replacement retainer information
– Ask treatment questions
– Request extra supplies before traveling
General Information:
– Office hours and locations
– Insurance and payment options
– Treatment timelines
– TMJ and jaw pain questions
– Braces Bus program details
Important to Know
Our Virtual Assistant is here to provide information and support, but Dr. Carter and our orthodontic team always provide the final diagnosis and treatment planning. Think of our assistant as your first point of contact – friendly, efficient, and always ready to help connect you with the right care.
Try It Today!
Ready to experience the convenience of our Virtual Assistant? Give us a call or reach out through our website anytime!
Carter Orthodontics
📍 Augusta | North Augusta | Aiken
📞 (866) 587-5277
Office Hours:
Monday–Thursday: 8:00am – 4:30pm
Friday: 8:00am – 12:00pm
Your perfect smile is just a conversation away – and now, we’re available whenever you need us!
Questions about our Virtual Assistant?
Feel free to call and try it out, or ask our team at your next visit. We’re here to make your orthodontic experience as smooth and stress-free as possible!
Carter Orthodontics – Where cutting-edge technology meets compassionate care. Proudly serving families across Augusta, North Augusta, Aiken, and surrounding areas.
